Shipping Policy
Thank you for shopping with Elegance Haven! We’re dedicated to providing you with a smooth and enjoyable shopping experience. Please review our shipping policy to learn how we handle the delivery of your orders.
Processing Time
Orders are typically processed within 1 business day after payment confirmation. Please note that weekends and public holidays may affect processing times. Our team works diligently to prepare and ship your order as quickly as possible.
Shipping Method
We offer standard shipping for all orders. Our trusted courier partners — Leopards Courier Services — ensure reliable and timely delivery right to your doorstep. Once your order has been shipped, you’ll receive a confirmation message with tracking information so you can monitor your package’s progress.
Delivery Time
Delivery times may vary depending on your location. Generally, you can expect your order to arrive within 2 to 3 business days after it has been shipped. Please note that factors such as weather conditions, public holidays, or courier delays may affect delivery times.
Shipping Destinations
At present, Elegance Haven offers shipping within Pakistan only. If you are located outside of Pakistan and wish to place an order, please contact our customer support team to discuss possible arrangements.
Shipping Costs
We’re pleased to offer Free Shipping on all orders within Pakistan — no hidden charges or minimum order requirements.
Order Tracking
Once your order has been dispatched, you’ll receive a message containing your tracking number. You can use this number to track your order in real-time and stay updated on its delivery status.
Shipping Address
Please ensure that your shipping address is accurate and complete at the time of checkout. Elegance Haven cannot be held responsible for delays or lost packages caused by incorrect address information. If you need to update your address after placing an order, please contact us immediately.
Order Confirmation
You will receive an order confirmation email shortly after placing your order. If you do not receive it within a few minutes, please check your spam or junk folder. If you still can’t find it, reach out to our customer support team for assistance.
If you have any questions or concerns regarding our shipping policy, please contact us at support@elegancehaven.store — our team will be happy to help.
Thank you for choosing Elegance Haven. We appreciate your trust and look forward to serving you again!
Sincerely,
The Elegance Haven Team